Got questions? We’re here to help. Here are answers to some common questions.
Monday to Friday • 6:30am – 7:00pm
Saturday • 7:00am – 2:00pm
Sunday • 9:00am – 12:00pm
Yes, we sure are. You will need to be at least 18 years old, a valid member of Norths Fitness and complete the 24 Hour Induction Form and watch the video, if you haven’t done so already.
Those on a trial and members on a Junior or Youth membership can only visit Norths Fitness during our staffed hours when our qualified and experienced staff are around to assist you. This condition is to ensure safety and wellbeing for everyone.
Unlock four weeks free by referring to a friend! To qualify, the person referring the friend needs to have been a Norths Fitness member for a minimum of three months. The offer will not be redeemable if the friend has been a Norths Fitness member within 90 days of their new membership start date. Both the new member and the current member referring must notify the Norths Fitness team within the first week of the new member’s contract start date to ensure eligibility. Only available on the Bendi Flexi, Commit To Get Fit & Family Membership types.
No, if you are on a trial you do not have 24/7 access.
We believe having qualified and experienced staff on the premises when a customer is trialling our facility is of the upmost importance. This ensures any questions you may have are addressed, any advice on exercises are answered, or unsafe exercise practices can be corrected.
No, all Junior (14 – 15 years) and Youth (16 – 17 years) do not have 24/7 access.
We believe having qualified and experienced staff on the premises is of the upmost importance for Junior and Youth members. This ensures any questions you may have are addressed, any advice on exercises are answered, or unsafe exercise practices can be corrected.
Glad you asked – check out our seven Golden Rules here!
Simple. Just book through the Norths Fitness app or in your Client Portal. Please view the Booking Rules here
Yes, parking is available in our multi-level car park – enter via Palmer Street.
Book a class as per usual in your client portal or through the app. Once the class is ready to start, select the class booking in “My Bookings” and click the “Join Live Streaming” link.
Yes, because life happens. All Direct Debit members are entitled to 8 weeks suspension time per calendar year at $0.36c/day ($5.05/fortnight) and 10 weeks on our PLUS Membership upgrade. Upfront memberships are not eligible for Freeze.
Easy. Fill out this form here and we’ll be in touch with you soon.
Yes, to join Norths Fitness you must join the Norths Collective. Club Membership is available from as little as $10/year.
No, although many of our clients do. We have mats available to use in both studios if you prefer to use ours or have forgotten your own.
Yes, we do. New secure lockers were installed in 2022.
Terms & Conditions for Summer Promotion
As part of the Norths Fitness Summer Promotion, five (5) winners will be randomly drawn to receive one (1) year of free gym membership at Norths Fitness.
Each winner will receive a membership covering 12 months of standard gym access, commencing from the date their name is drawn and announced.
The prize applies only from the draw date forward. Any membership payments made prior to the draw date, including payments made during the promotional period, will remain paid and are not eligible for refund, credit, or reimbursement.
Entry into the promotion is open to individuals who:
Sign up for an eligible Norths Fitness membership during the promotional period.
Maintain an active membership at the time of the draw.
Are aged 14 years or older
Eligible memberships include those signed during the promotional period under the Summer Promotion offer.
The winners will be selected via a random draw conducted by Norths Fitness.
The draw will take place on 12/3/26 and will be announced via Norths Fitness social media channels and/or directly contacting the winners.
If a winner cannot be contacted within 7 days, Norths Fitness reserves the right to redraw the prize.
The prize consists of:
One (1) year of free Norths Fitness membership per winner.
Prize conditions include:
The prize is not transferable, exchangeable, or redeemable for cash.
The membership will be applied as a 12 month membership credit beginning from the date of the draw.
The prize applies to standard gym membership access only and does not include additional paid services such as personal training, additonal services, or specialty programs unless otherwise stated.
The prize cannot be applied retrospectively to previous membership payments.
All winners must comply with the standard Norths Fitness Membership Terms & Conditions during their prize membership period.
Norths Fitness reserves the right to suspend or terminate the prize membership if the winner breaches membership rules or facility policies.
Norths Fitness reserves the right to:
Verify the eligibility of all entrants.
Modify, suspend, or cancel the promotion where reasonably required due to circumstances outside its control.
Substitute the prize with an equivalent value if necessary.
For any enquiries regarding this promotion, please contact:
Norths Fitness
📧 fitness@norths.com.au